The Center of Excellence collaborated with Davis Research to conduct a study assessing the potential for employers to hire business information worker (BIW 2) candidates trained by community colleges. The BIW pathway prepares students for entry-level and mid-level jobs and offers training in areas such as computer office applications, social media support, and customer relations.
More than 400 employers statewide participated in the study, which addressed a number of areas: employer
characteristics, areas of need, preferred skills, education requirements, and difficulty hiring.
Key findings are summarized below:
• Industries: Half of all employers who participated in the survey belong to the Health Care and Social
Assistance industry or the Professional, Scientific, and Technical Services industry.
• Tasks: More than 90% of employers have workers who perform tasks related to office applications,
accounting support, and document and file management.
The Strong Workforce Recommendations strongly encourage regional coordination. Through robust connections between community colleges, business and industry representatives, labor and other regional workforce development partners the business information worker program has been aligned to meet regional and industry needs. There is statewide approval of the curriculum for the BIW program. Our program will build on this collaboration to evaluate, strengthen and revise curriculum based on the state-approved BIW certificate. We will purchase equipment and software to establish lab/classroom which will improve Student Success 2. Improve CTE student progress and outcomes as encouraged by the Strong Workforce recommendations.
The Strong Workforce Recommendations also encourage Career Pathways 3. Develop and broadly publicize industry-informed career pathways that prepare students for jobs needed within the regional labor market. The program will be broadly publicized through marketing and promotional materials developed.